Privacy Policy

Last Updated: October 3, 2025

Introduction

Palmetto Coating Group (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website palmettocoatinggroup.com and use our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information You Provide

We collect information that you voluntarily provide to us when you:

Request a free estimate or consultation
Fill out contact forms on our website
Call, text, or email us
Book an appointment
Sign up for our newsletter or promotional communications

This information may include:

Full name
Email address
Phone number
Mailing address
Property details (garage size, condition, etc.)
Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

IP address
Browser type and version
Operating system
Pages visited and time spent on pages
Referring website addresses
Geographic location data
Device identifiers

We collect this information through cookies, web beacons, and similar tracking technologies.

How We Use Your Information

We use the information we collect to:

Provide Our Services

Schedule consultations and appointments
Provide estimates and quotes
Communicate about your project
Follow up on inquiries
Process payments
Deliver customer support

Improve Our Business

Analyze website usage and improve user experience
Develop new services and offerings
Understand customer preferences
Conduct market research

Marketing Communications

Send promotional emails about special offers (with your consent)
Share updates about our services
Provide relevant content and information

You can opt out of marketing communications at any time by clicking “unsubscribe” in any email or contacting us directly.

Legal Compliance

Comply with applicable laws and regulations
Respond to legal requests and prevent fraud
Protect our rights and property

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website and business, such as:

Website hosting providers
Email marketing platforms
Payment processors
Scheduling and CRM software
Analytics services

These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information when required by law or to:

Comply with legal processes or government requests
Enforce our terms and conditions
Protect our rights, property, or safety
Prevent fraud or illegal activity

With Your Consent

We may share your information with other parties when you give us explicit permission to do so.

Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files placed on your device that help us improve your experience on our website.

How We Use Cookies

We use cookies to:

Remember your preferences
Understand how you use our website
Improve website performance
Deliver relevant advertisements
Track conversions from marketing campaigns

Types of Cookies We Use

Essential Cookies: Necessary for the website to function properly

Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics)

Marketing Cookies: Track your activity across websites to deliver targeted advertisements (e.g., Facebook Pixel, Google Ads)

Managing Cookies

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Third-Party Services

Our website may contain links to third-party websites or integrate with third-party services, including:

Google Analytics
Facebook/Meta Pixel
Google Ads
Social media platforms

These third parties have their own privacy policies. We are not responsible for their practices and encourage you to review their policies.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

Secure socket layer (SSL) encryption for data transmission
Secure servers and databases
Limited access to personal information by authorized personnel only
Regular security assessments

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to:

Provide our services to you
Comply with legal obligations
Resolve disputes
Enforce our agreements

When your information is no longer needed, we will securely delete or anonymize it.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access and Correction

You have the right to request access to the personal information we hold about you and request corrections to inaccurate information.

Deletion

You may request that we delete your personal information, subject to certain legal exceptions.

Opt-Out

You can opt out of receiving marketing communications at any time.

Do Not Track

Our website does not currently respond to “Do Not Track” browser signals.

California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request deletion.

To exercise any of these rights, please contact us using the information below.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new “Last Updated” date.

We encourage you to review this Privacy Policy periodically. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Palmetto Coating Group

Email: [email protected]
Phone: (864) 905-8694
Address: 355 Pelham Road, Greenville, SC. 29615
Website: https://palmettocoatinggroup.com

We will respond to your inquiry within 30 days.

Consent

By using our website and services, you consent to this Privacy Policy and agree to its terms.